Job Responsibilities
-Customer Service: Greet and assist walk-in customers in a professional and courteous manner, providing personalized assistance throughout their shopping experience.
-Client Relationship Management: Build and nurture relationships with clients, offering personalized service and tailored recommendations to meet their needs and preferences.
-Product Knowledge: Demonstrate in-depth knowledge of our luxury items, highlighting features and benefits to customers and assisting them in making informed purchasing decisions.
-Sales Targets: Meet and exceed sales targets by actively promoting products, implementing upselling and cross-selling techniques, and maximizing revenue opportunities.
-Transaction Processing: Process transactions accurately and efficiently using our point-of-sale (POS) system, ensuring smooth and seamless checkout experiences for customers.
-Store Maintenance: Maintain a tidy and organized store environment, including merchandising displays and replenishing stock as needed to enhance the shopping atmosphere.
-Team Collaboration: Collaborate with team members to achieve store goals and objectives, contributing to a positive and supportive work environment.
-Customer Inquiry Handling: Address customer inquiries, feedback, and concerns promptly and professionally, striving to resolve issues to the satisfaction of the customer and the company.
-Compliance: Adhere to company policies and procedures, including security and loss prevention measures, to safeguard company assets and ensure a safe shopping environment for customers.
Requirements
Minimum one year experience in sales or marketing industries.
Pleasant personality, good PR skills, an excellent telephone etiquette.
Ability to work as a team and complete tasks on time.
Good communication skills.
Ability to deliver exceptional customer service, driving sales, and maintaining the overall presentation of our luxury products.
About Us
We specialize in cultivating and exporting one of the most commercially valued trees in the world known as Agarwood. Become a part of our efforts to utilize this treasure by investing in Agarwood. A prosperous future for you, a greener future for Sri Lanka!